Shipping Policy
Thank you for choosing to shop with us! We are committed to ensuring that your shopping experience with us is as smooth and hassle-free as possible. Here is the information about our shipping policy:
1. Terms of Shipping and Delivery: -We strive to process and ship all orders within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order has been shipped.
While we make reasonable endeavours in ensuring that purchased Products are delivered to you in a timely manner and within the timeline notified to you, you accept and acknowledge that the delivery may be delayed on account of:
(a) Logistics issues beyond our control;
(b) Unsuitable weather conditions;
(c) Political disruptions, strikes, employee-lockouts, etc.;
(d) Acts of God such as floods, earthquakes, etc.; and
(e) Other unforeseeable circumstances.
In such events of delay, we shall make reasonable attempt to inform you by writing to your email ID and/or mobile number registered with us. We disclaim all liabilities that may arise on account of our failure to inform or notify you of delays in the delivery of purchased Products. Further, we shall be under no obligation to compensate you for any claim that may otherwise arise on account of delay in the shipment or delivery or use of the purchased Products. We reserve the right to cancel the order of the purchased Products at our sole discretion in unforeseen circumstances.
2. Shipping Fees: – We offer free shipping for all orders above Rs. 1000. For orders below Rs. 1000, a flat shipping fee of Rs. 40 will be charged. Shipping charges may vary based on the value of the Product, type of Product, area of delivery, payment mechanism, etc.
In the event we charge a shipping fee for the delivery of a purchased Product, such shipping fees will not be refunded by us pursuant to any return request raised by you. However, we may make exceptions and refund the shipping fees in the event a defected, damaged, deficient or incorrect Product (for reasons attributable to, and accepted by us after due verification in our sole discretion) has been delivered. The title and risk of all Products ordered by customer shall pass on to customer upon the delivery of the purchased Products at destination.
3. Shipping Locations: – We currently ship to Gurugram only.
4. Shipping Carriers: – We work with reliable shipping carriers to ensure that your orders are delivered to you safely and on time.
5. Customer Support: –If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support team for assistance. Thank you for choosing us as your trusted shopping partner!
Customer Support Email – info@myfarmerfriend.com
Contact Number – +91 81269 81270, Timings – 10:00AM to 8:00PM
Thank you for choosing to shop with us! We are committed to ensuring that your shopping experience with us is as smooth and hassle-free as possible. Here is the information about our shipping policy:
1. Terms of Shipping and Delivery: -We strive to process and ship all orders within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order has been shipped.
While we make reasonable endeavours in ensuring that purchased Products are delivered to you in a timely manner and within the timeline notified to you, you accept and acknowledge that the delivery may be delayed on account of:
(a) Logistics issues beyond our control;
(b) Unsuitable weather conditions;
(c) Political disruptions, strikes, employee-lockouts, etc.;
(d) Acts of God such as floods, earthquakes, etc.; and
(e) Other unforeseeable circumstances.
In such events of delay, we shall make reasonable attempt to inform you by writing to your email ID and/or mobile number registered with us. We disclaim all liabilities that may arise on account of our failure to inform or notify you of delays in the delivery of purchased Products. Further, we shall be under no obligation to compensate you for any claim that may otherwise arise on account of delay in the shipment or delivery or use of the purchased Products. We reserve the right to cancel the order of the purchased Products at our sole discretion in unforeseen circumstances.
2. Shipping Fees: – We offer free shipping for all orders above Rs. 1000. For orders below Rs. 1000, a flat shipping fee of Rs. 40 will be charged. Shipping charges may vary based on the value of the Product, type of Product, area of delivery, payment mechanism, etc.
In the event we charge a shipping fee for the delivery of a purchased Product, such shipping fees will not be refunded by us pursuant to any return request raised by you. However, we may make exceptions and refund the shipping fees in the event a defected, damaged, deficient or incorrect Product (for reasons attributable to, and accepted by us after due verification in our sole discretion) has been delivered. The title and risk of all Products ordered by customer shall pass on to customer upon the delivery of the purchased Products at destination.
3. Shipping Locations: – We currently ship to Gurugram only.
4. Shipping Carriers: – We work with reliable shipping carriers to ensure that your orders are delivered to you safely and on time.
5. Customer Support: –If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support team for assistance. Thank you for choosing us as your trusted shopping partner!
Customer Support Email – info@myfarmerfriend.com
Contact Number – +91 81269 81270, Timings – 10:00AM to 8:00PM